Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.
Choose Exercise.com’s All-in-One Fitness Business Management Software. Review our head-to-head GymMaster software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue.
There are many factors that go into running a successful fitness business, and choosing a good, quality software is imperative. You need to be sure to go with software that you trust, is easy to use, and helps take your business to the next level. We hope that by the end of this review, you see which program stands out.
This review is going to cover GymMaster’s management software. We will go over their company background, system, and features.
We will also tell you why Exercise.com can be the best program for your business. It is no wonder why some of the top fitness businesses and personnel use and trust our software. From seamless integrations and automation, to having your own customizable app and website, Exercise.com provides you with many tools that help elevate your business in ways others can’t. If you are ready to grow and manage your business, book a demo with the Exercise.com team today
Fitness Pros Who Trust Exercise.com
GymMaster Software Review
Founded in New Zealand in 1996, GymMaster is a management software designed to manage gyms and health clubs. Operating under Treshna Enterprises, the software was originally used as a custom membership system for the YMCA organization.
Below, we will look at a couple of reviews for GymMaster and then discuss why Exercise.com is the better choice:
“You need better support. When you delay companies days of incoming revenue, you no longer are an asset but a huge liability that we are paying to have! Must do better! I am terribly terribly disappointed, and upset that I allowed our developer to present this as an option.” (Capterra)
“When I found issues with the system they tried to treat me like I was stupid and didn’t know the system, then come to find out (EVERY TIME) it was not me but the software. It has double charged members, deleted payments, failed to auto-bill for months at a time (So we lost thousands), and so much more. I can’t tell you enough, do NOT use this company for your sanity.” (Capterra)
GymMaster vs Exercise.com
The reviews above are very critical of GymMaster’s software and support service and have caused the loss of revenue for customers. As a business owner, this is something you don’t ever want to happen.
We here at Exercise.com have a hard-working development and support team to make sure this is never an issue. We have excellent customer support service through phone, email, and chat to ensure your questions or concerns are met promptly and effectively. We also have an advisory board comprised of some of the top fitness professionals to help ensure that necessary features are present in our system. This helps make certain that features are up to date and user-friendly.
As a whole, GymMaster appears to be capable of basic managing tasks. However, they lack key features and components that Exercise.com offers.
Unless otherwise stated, all images and reviews below are of/aboutAll-In-One Fitness Business Management software platform.
Fitness Business Management (FBM)
GymMaster has the capability of managing tasks such as memberships, online bookings, and online signups. Their software allows your members the freedom to book classes directly from the GymMaster app. With Exercise.com, we have a dedicated fitness business management (FBM) software that is built into the same platform that is used to build workouts. Our fitness business software makes it easy to organize and grow your business with client and class scheduling, check-ins, and billing — all in one place.
Both GymMaster and Exercise.com allows for integration with Google calendar and iCal.
Accepting Payments Easily
GymMaster offers automated recurring payments. You are also able to utilize cash and card payments. However, they do not specify if you are able to use checks or if they offer single session payments. As a business owner, you need to know these important details.
With Exercise.com, you are able to bill customers for recurring sessions, packages, or a single session. We created our dedicated Fitness Business Management Software (FBM) in which you can access all of your payment tools in the same custom-branded web and mobile app both easily and securely. Clients will be able to pay a one-time or recurring price with cash, check, or credit card. Our software also allows you to be able to accept direct deposits.
Increase Business Efficiency With Easy Report Access
GymMaster allows for custom reporting. You are able to access detailed key performance data, summary reports, comprehensive billing information for accounts purposes, or customize a request for a specific demographic. They do not, however, specify details on the exact metrics that can be measured.
Exercise.com offers reports on various gym metrics in sales, business, appointments, class, and payroll all in one place. You can get reports in areas such as e-commerce commission reports, attendance and transaction tracking, revenue analysis, client training progress, and much more. You can also sort reports by client, location, or service.
Increase Revenue With Key Business Marketing Integrations
GymMaster is able to integrate with Zapier, Xero, Gymsales, MyWellness, Fitmetrix, GymLeads, eGym, Facebook, and Instagram. Exercise.com prides itself with endless integrations with not only well-known companies like Stripe, Vimeo, and Youtube but also:
- Google Analytics
- Facebook Pixel
It helps to be able to learn and put a system in place to say ‘We have this issue with the shoulder or this elbow pain, this hip internal rotation issue’ and we’ve gone through it with 25 other guys. We’ve had good success with 24 of them so we have a game plan in place.
The flip side is if you get stuck in a rut and your systems don’t work and are not scalable you’re just like why isn’t this working. You can’t see outside the box at all. Systems help eliminate problems.
Custom-Branded Websites, Web, and Smartphone Apps
GymMaster does not offer you your own custom branded website. They only allow their features to be integrated on your existing website. They also offer you your own custom-branded app. However, the customization of the app is very limited. You are only able to customize your company name, logo, and app template color.
With Exercise.com, you are able to have a responsive and SEO-driven website built to convert visitors to leads. You have customizable features at your disposal such as inputting a blog for posts, inputting sections for e-commerce, unlimited theme changes, and custom graphic work. You also have access to your own fully customizable app. You are able to showcase your brand and business the way you want to.
Automation From Your Own Custom Apps
GymMaster is able to mainly automate communications in areas such as memberships, reminders, and payments. With Exercise.com, you can automate and customize your communications with text, time of delivery, frequency, and mode of delivery. Our software is able to automate a wide range of areas, including:
- Emails and Texts
- Workout Delivery
- Resource Delivery
- Assessment Delivery
- Reminders/Alerts via app, text, and email
GymMaster’s security policy is vague. They claim to employ multiple levels of security to your data but fail to specify the details of any technology used. Exercise.com’s websites and apps are SSL Secure and client information is protected with the Privacy Shield Framework. We also utilize Google Cloud for storing and transferring data. Security is an area of great importance to us and we want you to know that.
Grow and manage your fitness business better with Exercise.com
Workout Creation and Delivery
GymMaster has no capability for workout creation and delivery. With Exercise.com, you have access to a simple workout plan creator and exercise manager. This provides flexible solutions that allow the delivery of custom workouts for any scenario such as:
- Workout Planning-Personal Training
- Nutrition Assistance
- Goal Setting
- Traveling Athletes
- In-Person Clients
- Trainer Logging
- Online Clients
- Hybrid Clients (in-person/online)
- Busy Professionals
Customized Workout Design and Library
We have a dedicated workout plan creator which allows you to customize your own exercise library with videos, tips, steps, and notes. You are able to create workouts once and schedule any workout to clients, groups, or classes automatically. You can even automate delivery for PDFs, nutrition plans, and more. Workout progress data is also stored automatically with activity, performance records, workout snapshots, summaries, and leaderboards. You can also easily integrate with other systems such as Youtube to showcase the media or information you want. The opportunities to create and design your library are endless.
E-Commerce/Point of Sale
GymMaster’s software only allows you to sell memberships and merchandise. Exercise.com allows you to not only sell memberships and merchandise but also sell pre-built single workout plans online. You can sell customized programs to suit a particular group of clients or to keep your clients engaged. There are many ways you can utilize this feature.
Below, we will visually highlight some ways that our software can set your business apart.
Sell Pre-Built, Single Workout Plans (Mike Boyle)
Mike Boyle, of Mike Boyle Strength & Conditioning (MBSC), had over 700 clients within 12 months of releasing programming online using our software!
Deliver Automated Custom Programming (Dean Sommerset, AMPD)
Deliver Workout of the Day Memberships (Madeline Moves)
Workout challenges are a great way to keep clients engaged and motivated!
Performance assessments are important. Clients need to see they are improving and will be happy to continue to use your services when they see results. GymMaster’s lack of capability for performance assessments can potentially hinder your business from reaching new heights.
Performance Health Assessment area of your app is dedicated to helping your business run smoothly while increasing revenue easily.
You’ll be able to do the following with performance health assessments from your Exercise.com software:
- Take clients through your custom assessment to automatically create personalized workouts based on the data important to their success.
- Implement scalable processes that will sustain the progress of your business, so you don’t lose ground.
- Easily show clients areas they can improve on from their assessment and turn them into leads
Our Performance Health Software allows you to deliver automated assessments to re-engage clients while also providing progress photos and measurements. That assessment can provide history, measurement data, injuries, photos/videos, and goals. You can also use the assessment to trigger a workout specifically developed for that client’s success based on smart data from their onboarding. You can put together a custom way of re-engaging clients how you deem fit.
Below is a table of GymMaster’s pricing tiers and features:
(150 current members)
|$85/monthly||Unlimited Casual Members
Class Management, Bookings & Resource Scheduling
Automated Billing & Integrated Payment Processing
Online Member Portal
Comprehensive, Flexible Reporting in Real-time
Member Workouts & Measurements
Email Support + 4 Hours Training
(400 current members)
|$99/monthly||Includes all studio features
Single Door Access (24/7)
Member Mobile App (iOS & Android)
Push Notifications to Clients
Automated SMS and Emails
Point of Sale and Inventory Management
Embedded Timetable on Your Website
Paperless Signups with Digital Signatures and Waivers
Member Retention Tools
Staff Time Sheet Tracking
Phone Support & Training
(1300 current members)
|$189/monthly||Includes all standard features
Unlimited Door Access (24/7)
Direct Bank Batch Processing
Xero Integration (Limited Beta)
Dual Billing Providers
|(not listed)||Includes all professional features
GymMaster Software Competitors
Below is a table comprised of the starting and maximum prices for four common GymMaster competitors:
|Competitor||Minimum Starting Price||Maximum Price|
|Vagaro Fitness Software||$25/monthly||$85/monthly|
|My PT Hub||$0-$20/monthly||$49/monthly|
The features of a software are important and can go a long way into growing your business. You need to go with software specifically designed for your fitness business to ensure you are always equipped for any task at hand.
GymMaster is missing key features that every fitness business should have at their disposal. Their lack of performance assessments, workout creation capabilities, e-commerce options, customizability, and the integration of a custom website doesn’t allow your fitness business to grow. These are key features that many of the top fitness professionals use because it helps their businesses to thrive.
Exercise.com is an all-in-one fitness business management software that features your app, your software, and your brand. It is the reason why some of the top fitness professionals of today trust our software and help advise on features, integrations, and more year-round. Exercise.com simply has many tools and custom options that you won’t find anywhere else. We are here to make sure we equip you with the necessary features to take your business to the next level.
What features are most important to you? Book a demo with Exercise.com today!